Terms & conditions

Last Updated: July 2026

Welcome to DEZINIC. These Terms and Conditions (“Terms”) govern your use of our website and the services we provide, including website design and development, branding and graphic design, SEO and AI-SEO growth, video editing and promotions, Google and Meta Ads management, social media marketing, ecommerce web solutions, and business growth consultancy.

By accessing our website, submitting an enquiry, or engaging our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. About DEZINIC

DEZINIC is a creative and marketing agency headquartered in Lahore, Pakistan, with a regional office in Brampton, Canada, serving clients across Pakistan, the USA, Canada, KSA, Australia, and other global markets.

2. Services

DEZINIC offers a range of digital services, including but not limited to:

  • Website design and development
  • Branding and graphic design
  • SEO and AI-SEO growth
  • Video editing and promotions
  • Google Ads and Meta Ads management
  • Social media marketing
  • Ecommerce web solutions
  • Business growth consultancy

The exact scope, deliverables, timeline, and cost of any project will be agreed upon separately with each client, typically through a proposal, quote, or written agreement before work begins.

3. Consultation and Enquiries

When you submit a form on our website (such as a consultation booking or contact form), you agree to provide accurate and complete information. DEZINIC will make reasonable efforts to respond to enquiries in a timely manner, but response times are not guaranteed.

4. Project Timelines

Project timelines are estimates and may vary depending on the scope of work, client feedback and response time, revisions requested, and third-party dependencies (such as hosting providers, ad platforms, or content approvals). DEZINIC will communicate any expected changes to timelines as early as possible.

5. Client Responsibilities

To ensure smooth project delivery, clients are responsible for:

  • Providing accurate project requirements, content, and materials in a timely manner
  • Reviewing and providing feedback on deliverables within agreed timeframes
  • Ensuring they have the legal rights to any content, images, logos, or materials shared with DEZINIC for use in their project
  • Making agreed payments as per the project terms

6. Payments

Payment terms (including deposits, milestones, and final payments) will be outlined in the individual project agreement or invoice provided to the client. DEZINIC reserves the right to pause or delay work on a project if agreed payments are not received as scheduled.

7. Revisions and Approvals

Each project may include a defined number of revision rounds, as agreed at the start of the project. Additional revisions beyond the agreed scope may incur extra charges. Final approval of deliverables (such as website designs, branding assets, or ad campaigns) is the responsibility of the client before work is considered complete.

8. Intellectual Property

Upon full payment for a completed project, ownership of final deliverables (such as website files, designs, or branding assets created specifically for the client) transfers to the client, unless otherwise agreed in writing. DEZINIC retains the right to showcase completed work in its portfolio, website, and marketing materials, unless the client specifically requests confidentiality in writing.

Any third-party assets used in a project (such as licensed stock images, fonts, or plugins) remain subject to their respective licensing terms.

9. Third-Party Platforms

Some services, such as Google Ads, Meta Ads, hosting, or ecommerce platforms, involve third-party providers. DEZINIC is not responsible for outages, policy changes, account suspensions, or performance issues caused directly by these third-party platforms, though we will assist clients in resolving such issues where possible.

10. Marketing and SEO Results

While DEZINIC applies industry best practices for SEO, AI-SEO, social media marketing, and paid advertising, we do not guarantee specific rankings, traffic numbers, leads, or sales figures, as these are influenced by many factors outside our direct control (including search engine algorithm changes, market competition, and platform policies).

11. Cancellations

Either party may cancel an ongoing project with written notice, subject to the terms agreed in the individual project contract. Any work completed and costs incurred up to the point of cancellation will be payable by the client.

12. Limitation of Liability

DEZINIC will make reasonable efforts to deliver services professionally and on time. However, to the fullest extent permitted by law, DEZINIC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website, including but not limited to loss of revenue, data, or business opportunities.

13. Website Use

By using the DEZINIC website, you agree not to:

  • Use the website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems or data
  • Copy, reproduce, or distribute website content without permission
  • Interfere with the proper functioning of the website

14. Changes to These Terms

DEZINIC reserves the right to update or modify these Terms at any time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Pakistan, without regard to conflict of law principles. Any disputes arising from these Terms or our services shall be subject to the jurisdiction of the courts of Lahore, Pakistan, unless otherwise agreed in a specific client contract.

16. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: hello@dezinic.com

Phone: +92 (0)346 4411556 Address: 3rd Floor, City Center, 44 Block-D, PIA Main Boulevard, Lahore, Pakistan

Regional Office: 18 Cowan Road, Brampton, Ontario, L6X 2P8, Canada